Redesign Web Page

Buy vs Lease Maruti Suzuki

Concept

Case Study

Background

The Indian automobile industry has witnessed a significant shift


Studying the change in consumer behaviour due to excessive taxation and the value of an automobile depreciates as time passes with users only having a sense of ownership and strong emotional attachment to their asset, where as taking a huge loss in money spent for down payment + EMI. As a result of this many buyers are exploring leasing as an alternative to ownership when users have financial limitations.

On the other hand buying is ideal forFamilies, people in smaller towns, and people in remote places where there are less public connectivity and those who prefer long-term savings over short-term affordability.

The web-page currently offers a leasing option, but integrating a "Buy vs. Lease" functionality can enhance user experience, provide transparency, and help customers make informed decisions.

The Maruti Suzuki Subscribe page was considered to show this case study

About

Challenge

The current webpage focuses solely on leasing, without offering users a direct comparison between buying vs. leasing. This creates confusion for potential customers who might want to evaluate both options before making a decision.

Lack of Comparative Information

Users are unable to easily compare the pros and cons of buying and leasing.

No Decision Support Tool

The absence of an instant calculator makes it difficult for users to assess long-term financial commitments.

Potential Drop-offs & Lost Conversions

Users may abandon the page due to confusion or lean on to external calculators while this leads to lesser user engagement.

Goal

Help users take an informed decision

Enable clear comparison with key benefits, costs, and factors like ownership, mileage limits, and resale value, boosting user engagement & coversion within webpage and proportionately less drop offs.

Should i Buy or

Lease ?

Lets explore online and see which will

be suitable for me

I need a car to use

Whoa, this makes my decision simpler.

Buying

Leasing

How do i calculate and make an informed decision

Decides to proceed with their option, and gets the car

Insights

Noting down the possibility of how a user can approach each option objectively vs emotionally

Below are the key differences helping us know the audience. Who can opt for what & why.

Buying

Factors

Leasing

Ownership

You fully own the car after the loan tenure or full payment.

“This is my car - I have complete control over it.”

“I don’t have long-term attachment, but I get to drive new cars regularly.”

You never own the car—it's like a long-term rental.

Monthly Cost

Higher EMI payments (loan repayment) but leads to full ownership.

“It’s a financial burden now, but in the future, I’ll be free of payments.”

“I get to drive a great car without committing to a heavy EMI.”

Lower monthly lease payments compared to EMIs.

Down Payment

Requires a large upfront payment (20-40% of car price).

“It hurts my savings now”

“No need to break my savings.”

Usually no or very low upfront cost.

Flexibility

You’re locked into the same car unless you sell or upgrade.

“I might be stuck with outdated features after 5-7 years.”

“I get to use new modern, high-tech car.”

Easy to switch cars after lease term ends (1-5 years).

Maintenance

Owner pays for repairs and insurance.

“Unexpected repair costs stress me out.”

“I never have to worry about expensive repairs.”

Maintenance is usually included in the lease.

Redesign

This redesign ensures users feel empowered, leading to higher engagement and conversion rates for both leasing and buying options.

A redesign is more than just a visual upgrade—it is a strategic improvement of a digital experience to better align with user needs, business goals, and market trends. In this case, the Maruti Suzuki Subscribe page is being redesigned to provide users with both leasing and buying options in a more intuitive, informed, and user-friendly manner.

VIEW ALL

Available Models

13,200 per Month

monthly Fee Starting at

14,670 per Month

monthly Fee Starting at

15,000 per Month

monthly Fee Starting at

EXPLORE CAR

SUPPORT

MY ACCOUNT

Delhi

Home

/

IGNIS SIGMA

/

Compare Options

Compare Leasing vs Buying

Assured

Inital Costs

Down Payment is not required for this model.

2,00,000

EMI

15,000 per Month

23,000 per Month

Tenure

24 Months

There is no restriction on your tenure.

Mileage

There is no restriction on your usage.

2,00,000 KM for 24 months

Flexibility

No Upgrades available

Upgrade available to newer model during Mid Term &

End of lease upgrade.

Click on the link to know more.

Maintenance & Insurance

Providers

Mahindra Finance , HDFC Plan

OIRX INDIA , ICICI INDIA LTD. , ALD Automotive

Click on the link to know more.

Click on the link to know more.

Maintenance & Repairs

Under this model, all the maintenance & repairs will be covered during the tenure of the lease

Once purchased

Standard Warranty for 3 years

Click on the link to know more.

Factors

Leasing

Buying

Select Color

Select Fuel Type

Petrol

Gear Choice

Automatic

Nexa Blue

View Lease Options

Enquire & Buy

IGNIS SIGMA 1.2L SMT

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

EXPLORE CAR

SUPPORT

MY ACCOUNT

Delhi

Home

/

IGNIS SIGMA

/

Compare Options

/

Lease Car

Subscription Plan Configuration

Select Registration Type 

Learn More

White Plate

TN

900 off on subscription

ORIX INDIA

15,000 per Month

Excess km Charges 2.00/km

Vehicle On-Road Price

Insurance (New & Renewal)

Maintenance

Road Side Assistance

900 off on subscription

ADL Automotive

15,000 per Month

Excess km Charges 2.00/km

Vehicle On-Road Price

Insurance (New & Renewal)

Maintenance

Road Side Assistance

*Interested to buy back vehicle at the end of tenure ?

No

Yes

Choose your Tenure

12 months

36 months

48 months

60 months

24 months

Annual km package

10,000 km

30,000 km

40,000 km

20,000 km

Select Color

Select Fuel Type

Petrol

Gear Choice

Automatic

Nexa Blue

Proceed to Lease

15,000 per Month

EMI Amount to be paid

IGNIS SIGMA 1.2L SMT

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

EXPLORE CAR

SUPPORT

MY ACCOUNT

Delhi

Outcome

Introduces a Buy vs. Lease comparison focus on user engagement, business impact, and enhanced UX design.

The side-by-side comparison layout reduces confusion and keeps users engaged longerInstead of leaving the site to research leasing vs. buying externally, users get all necessary information within the same page. Both buying and leasing have their advantages, and the right choice depends on personal preferences, financial goals, and lifestyle needs. With rising urbanisation and changing consumer behaviour, leasing is becoming a viable alternative to traditional car ownership in India.