RESUME
Swetha Shankar
SUMMARY
Strategic and impact-driven Senior Product Designer with 8+ years of experience crafting intuitive, accessible, and AI-powered digital experiences. Proven track record in leading cross-functional design initiatives, mentoring teams, and shaping scalable design systems. Adept at simplifying complexity through human-centered design, driving measurable business outcomes in Gen AI environments.
WORK EXPERIENCE
Accenture
Designed the UX for GenWizard (Accenture’s proprietary Generative AI solution), streamlining workflows and enabling automation across multiple use cases, from scratch under tight timelines, automating AI capabilities for enhanced user experiences.
Collaborated with cross-functional teams to design customer-centred experiences that simplified complex Gen AI capabilities for enterprise users improving user satisfaction by 20%.
Conceptualised and developed user flows, wireframes, and visual designs for existing applications integrated with generative AI technologies.
Created scalable design systems for GenWizard and components tailored for AI-assisted interactions, improving user onboarding by 30%.
Enhanced accessibility by implementing WCAG-compliant designs, ensuring inclusivity across diverse user bases.
Mentored and onboarded junior UX designers into the GenWizard project, facilitating smooth team ramp-up, knowledge transfer, shared best practices, and provided feedback to help junior designers align with project goals.
Dec 2022 - Present
Application Development Senior Analyst
Walking Tree
Led the design and prototyping of a standalone B2B attendance module for Rapidor, resulting in a user-friendly and scalable product.
Designed a comprehensive B2B desktop and mobile application for Origo Finance, creating user journeys, wireframes, high-fidelity mockups, and interactive prototypes.
Increased task completion rates by 15% through iterative testing and user feedback incorporation
Feb 2020 - July 2020
UI/UX Engineer
Delivered intuitive visual designs and user flows for B2B applications, supporting project development life cycles on the myWizard and myConcerto platforms.
Synthesised ARC and SI guidelines for cohesive design standards across platforms, improving UX consistency.
Worked with Chromium plugins to provide compact solutions, enhancing functionality for myWizard applications.
Dec 2020 - Dec 2022
Application Development Analyst
OSI Technologies
Redesigned internal employee applications, delivering enhanced user experiences through detailed wireframes and dashboards.
Developed ticketing systems for GAP, optimizing return processes for tablet layouts.
Reduced processing time by 25% through improved UI design and streamlined workflows.
July 2015 - July 2017
UI Designer/Developer
Salesforce
Created wireframes and visual designs using SLDS for the V2MOM desktop application, conducting user testing for web and mobile versions.
Built responsive web-based applications leveraging SLDS and lightning base components, streamlining design-to-development workflows.
Improved feature adoption by 10% through optimised user flows and design revisions based on telemetry data.
Aug 2017 - May 2018
UI + UX Specialist
CERTIFICATIONS
Google UX Design Professional Certificate (4/7) - Google
Executive Post Graduate Certification in UI/UX Design - IIT Roorkee (TIH2406209)
Mobile User Experience - Interaction Design Foundation (IDF54102)
CORE COMPETENCIES
End to End Product Design, Rapid Prototyping and Wire framing, Information Architecture, Accessibility and Inclusive Design, Visual Design and Brand Alignment, Prompt Design and User Flow Simplification, Cross Functional Collaboration, Interaction Design and Micro interactions.
2010 - 2014
B.Tech in Information Technology
EDUCATION
Sri Venkateswara College of Engineering, Anna University